Shipping & Returns

Shipment

​Our orders are dispatched within 1 to 3 working days and arrive in 2-5 working days. As soon as the package has been handed over to the shipping service provider, you will receive a shipping confirmation with your tracking number. ​The shipping costs are always a flat rate of €4.99.

Shipping is free for orders over 80 euros.

RETURNS

Our return policy is valid for 14 days. If your purchase was made more than 14 days ago or if the return is not shipped until after the 14 days, unfortunately we cannot offer you a refund.
The 14 days start from the time the order is received and end on the 14th day at the same time. Before you return the item, we ask that you notify us in the form of an email with your order number.

To be eligible for a return, your item must be in the same condition that you received it.

Once we have received and inspected your return, we will send you an email to notify you that we have received the item you returned. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed and a credit will automatically be applied to the original method of payment after a few days.

Delayed or missing refunds:

If you haven't received a refund yet, please check your bank account again first.

It may take some time for your refund to be credited.

There is often a processing time for a refund to be posted to your account.

If you have done so and still have not received a refund, please contact us at

info@lennysvintage.de

You will be responsible for your own shipping costs to return your item. Shipping costs are non-refundable.

If you are returning an item, you should consider using a tracked shipping service or purchasing shipping insurance. We cannot guarantee that we will receive the item you return.
If a return shipment does not arrive, we are not liable for compensation.

Returns to:

Lenny Jost

Liebknechtstraße 116

63303 Dreieich